We understand that plans change! If you need to reschedule or cancel, please give us at least 1 day's notice. This helps us manage staff and other bookings.
Cancellation Fees
| Notice Period | Cancellation Fee |
|---|---|
| More than 7 days | 10% of booking total |
| 3 to 7 days | 25% of booking total |
| 2 to 3 days | 50% of booking total |
| Less than 24 hours or no-show | Non-refundable without director approval |
Rescheduling & Adjustments
- More than 7 day's notice - Changes may not incur fees unless significant
- Within 7 days - A cancellation fee may apply per person if numbers are reduced
- Already paid? Avoid fees by receiving a gift voucher instead of a refund for future bookings
